Technical Services is dedicated to supporting our risk-managed clients nationwide. We work in partnership with our customers to provide high quality risk engineering services, designed to identify, analyse and mitigate risk - ultimately reducing the potential for loss.

These services are delivered as part of a structured program, agreed at the outset as part of an overall risk management strategy. A dedicated Risk Surveyor who co-ordinates all related activities, including a survey program and risk improvements, will act as a focal point for all aspects of risk engineering. They would be deployed upon prior arrangements with the client or through agents or brokers with the support of the Business Units and Underwriters.

We believe in prevention & mitigation of risk, preferring to take action before & not after a loss has occurred. A major part of this involves the implementation of a risk management program, specifically suited to meet the needs of a particular client and/or business. Such a program would incorporate the identification of potential threats as well as establish mechanisms and routines to minimize any possible loss. It also means planning a recovery strategy that will get a particular business back to normal operating capacity with minimal losses. Each business is different and certain issues can only be tackled on an individual case-to-case basis. This is challenging work and is best done with expert assistance. Our highly qualified Risk Surveyors have extensive industrial experience and technical expertise, and are available to our customers anywhere in the country.

Pro-active risk improvement is a key part of the Technical Services proposition. We work together with our customers to promote cost-effective, innovative solutions based on the best available practice, codes and standards.

Technical Services also offers a range of other risk management services, including: . Tailored Survey Programmes covering Property, Business Interruption and Liability.

• Machinery and Equipment Inspections.

• Loss Prevention Programme.

• Business Continuity Planning.