Claim Procedures
If you wish to make a claim, you should…

Report Claim to BH Insurance immediately

Contact your nearest BH Insurance office to report your loss or accident. Delay in notification could prejudice your rights of claim under the policy as our claims response staff and adjusters are deprived of the opportunity to assess the extent of damage or loss and initiate an investigation. To expedite your claim, please ensure that the relevant claim report/s are made as soon as possible.

Complete the Claim Form

Documentation is an important part of the claims process that enables BH Insurance to understand the situation and determine whether a survey is required to investigate the damage or loss. Therefore, all relevant documents must be completed and faxed immediately to us (with the original copy to be sent either by mail or hand delivered to your nearest BH Insurance branch office.)

Claim FAQs