Claims

At BH Insurance we believe in being fair to all our customers and our mission is to meet the expectations of our customers with service excellence.

We take pride in putting the interests of our customers first and assist you in managing the trauma you experience when you suffer a loss and as a result, are here to ensure the claims process goes as smoothly as possible for you.

Contact your nearest BH Insurance office immediately or as soon as possible to report your loss or accident.

Please contact us for any assistance. We also look forward towards any suggestions or feedback you may have on our claims service so that we can continually improve our services for you.

    
01. STEP 1

Contact your nearest BH Insurance office to report your loss or accident.

Delay in notification could prejudice your rights of claim under the policy as our claims response staff and adjusters are deprived of the opportunity to assess the extent of damage or loss and initiate an investigation.

02. STEP 2

Relevant information/document is an important part of the claims process that enables BH Insurance to understand the situation and determine whether an appointment of an adjuster is required to investigate the damage or loss.

03. STEP 3

All relevant documents must be completed and faxed immediately to us (with the original copy to be sent either by mail or hand delivered to your nearest BH Insurance branch office.)