Broking
Who We Are
Commercial relationships with Brokers are the cornerstone of our business. Our Broker Business Unit allows us to provide a local and global ability to deliver to you a service and capability very few can match.
We owe our continued business success to our ability to provide our Brokers with better service than many of our competitors. Service being, of course, the basic of speed and accuracy whether in quoting or delivering policies but also in the technical and risk management support that we provide.
A Winning Formula
We have a team of dedicated professionals providing a complete sales service to you and our mutual clients.
Our Kuala Lumpur Head Office provides our Executives and yourselves with the technical support and business knowledge we need to ensure that even our specialist needs can be met.
Finally, we provide professionally delivered risk management services to all our customers. This is fundamental to the value we can add to your customers' business, using our experience and skills within and between industries to reduce both property and liability exposures and minimise business interruption.
Our Approach To Serving You
We like to see the world differently from other insurers.. from your point of view.
Our customer focus, global resources and strategic approach mean that we are better placed than many in the market to anticipate the needs of our business environment and develop appropriate solutions.
We work in partnership with you, offering you premium products and services through our thorough understanding of the marketplace.
We are very conscious of our customer needs and value lasting relationships. Working with our customers through difficult times is important to us.
Our Business Partners
We work with a broad and diverse range of businesses including major multinationals and many large local commercial and industrial risks designing tailored solutions for each.
We also provide more packaged solutions for smaller commercial, industrial and retail risks as well as having developed schemes locally for professional risks.
We are confident we have the flexibility and resources to meet the needs of the majority of your customers.
Product Range
We are committed to delivering a range of customised products that generate high customer satisfaction and profitable income streams to the Brokers we serve.
We provide a wider range of Commercial and Personal Lines products than many of our competitors and work with you in developing new business opportunities with your existing as well as new clients.
Finally, our business is now structured to encourage the development of new products for our Brokers so that your approach to your customers remains fresh and innovative.
Our Systems Advantage
Developing systems in partnership with you will be crucial to our business success. You will find that we work closely with you to achieve IT solutions which provide cost-effective and easy exchange of information.
Enterprise And Experience At Its Best
Our goal is to exceed your customers' expectations. By this we mean focusing every part of our Organisation - both internal and external - towards delivering sharper and more responsive service. At BH Insurance (M) Bhd. we are determined to add value at every level.
Let Us Talk To You
Let us talk to you about the ways in which we can make a difference to your business opportunities. See how our combination of enterprise and experience can work for you.
Like you, we want to do business with the right people.
Agencies & Branches
Who We Are
Our Agency Business Unit is responsible for ensuring that we maximise the
support we provide to our Agents.
Our Agency business is the foundation of our company in Malaysia. We owe our
continued business success to our ability to provide our Agents with outstanding quality services.
Service being, of course, the basics of speed and accuracy whether in quoting or delivering policies but also
in the support that we provide to our Agency force.
A Winning Formula
We have a team of Marketing Executives to support your business and have a sales
support team in the office dedicated to the provision of a complete sales service to
you and your clients.
Our Branch network ensures that we can provide you with this service wherever
your business is in Peninsular and East Malaysia.
Also, our Head Office team provides both our Marketing Executives and our
Branches with knowledge, trust, guidance and help in their efforts to serve you.
A New Way of Seeing Things
Our Marketing Executives and Branch Managers ensure that we see things differently... from your point of view.
We are very conscious of our customers needs and value lasting relationships.
Working with our customers through difficult times is important to us.
Our Business Partners
We have support from a broad range of Agency businesses including Banks,
Finance companies, Retailers, Plantations and Motor organisations. We have
worked closely with this group of Business partners to develop their Commercial
and Personal lines portfolios through our team of dedicated specialist Underwriters.
Product Range
We provide a complete range of traditional Agency products. However we have
always believed that our Agents should be able to develop new business with their
existing customers and so provide many more commercial and personal lines
insurances tailored to the Agency market.
We also provide you with the training you need to sell these products successfully
to your customers. More importantly, we will help you to sell them - either through
our range of marketing materials or by being there with you.
Finally, our business is structured to encourage the development of new products
for our Agents so that your approach to customers remains fresh and innovative.
Our Systems Advantage
We have direct email connections between all our branches and Head Office. Electronic links with our Agents allow them to issue electronic cover notes for motor
insurance and e-certificates for marine insurance. We continuosly invest in flexible
technologies which meet the needs of our customers and provide you with a
competitive advantage.
Enterprise And Experience At Its Best
Our goal is to exceed your customers' expectations. By this we mean
focusing every part of our Organisation - both internal and external -
towards delivering sharper and more responsive service. At BH Insurance (M) Bhd.
we are determined to add value at every level.
Let Us Talk To You
Let us talk to you about our unique approach to Agency business - the ways in
which we can make a difference to your business opportunities. See how our
combination of enterprise and experience can work for you.
Like you, we want to do business with the right people. Call us today for an initial meeting.
Corporate Partnership
Who We Are
Corporate Partnership Unit is responsible for providing "own brand"
insurance services to our Business partners. We build partnerships that
allow us to design and deliver the business solutions that offer you flexibility
and control.
A Winning Formula
By flexibility and control we mean that you choose how and when we are
involved with your customers. We can handle the whole of the insurance
process - from product definition to marketing, underwriting, processing and
claims handling - or we can provide only those elements where you need
our specialist expertise.
Customer satisfaction is at the forefront of our thinking. Our aim is not to
be all things to all people, but to provide quality tailor-made solutions that
today's customers seek.
A New Way of Seeing Things
We see things differently .... from our customers' point of view.
For BH Insurance (M) Bhd., partnership means to synergise the strength, resources
and capabilities of our partners and ourselves to meet the expectations of
the customers.
In addition, customer retention is the key to success. We are very
conscious of our customer needs and value lasting relationships. Working
with our customers through difficult times is important to us.
Our Business Partners
We work with a broad and diverse range of business partners including
banks, financial companies, credit card companies, building societies, retailers and motor organisations,
helping them to create a new and dynamic future.
Product Range
Whatever your insurance needs may be - Personal Accident,
Hospital Cash, Travel, Motor, Home Contents, or Building - we will design and deliver the perfect
solution for you, your employees and your customers.
Our Systems Advantage
We work with our partners to achieve IT solutions which provide cost
effective and easy exchange of information. Our state-of-the-art in-house policy administration
system offers you extensive processing capabilities while ensuring that they
are user-friendly and flexible.
Enterprise And Experience At Its Best
Our goal is to exceed your customers' expectations. By this we mean
focusing every part of our Organisation - both internal and external -
towards delivering sharper and more responsive service. At BH Insurance (M) Bhd.
we are determined to add value at every level.
Let Us Talk To You
We are happy to talk to you about our services and the opportunities we
offer. See how our combination of enterprise and experience can work for you.
We look forward to a lasting and successful synergised partnership which
will be of mutual benefit.
Contact us today and we will be happy to talk to you about your business
goals and aspirations and how we may assist you to achieve them.